CPI's Top 10 De-Escalation Tips

Download this free guide for tips on defusing difficult situations.

What really works when it comes to de-escalating anxious, hostile, or challenging behavior?

How you respond to the behavior is often the key to defusing it. CPI’s Top 10 De-Escalation Tips is filled with simple and effective strategies to help you:

  • Stay calm.
  • Manage your own response.
  • Set limits.
  • Handle challenging questions.
  • Prevent a physical confrontation.

Based on strategies taught in Nonviolent Crisis Intervention® training, these tips will help you respond to difficult behavior in the safest, most effective way possible.

Fill out the form on the right and put the strategies to use immediately!

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Check out this blog post about effectively avoiding power struggles—it includes a free video presentation with expert strategies and practical tips for setting limits—no subscription required! 

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